PinTown is an open neighborhood information platform where anyone can share and learn everything they need to know about a town.
We use “PinTown” here to refer to our Services and we also use “PinTown”, “we”, “us” and “our” to refer to the companies operating our Services.
When PinTown provides Services, PinTown collects or receives information in several different ways. In many cases you choose what information to provide. Some information is required in order to use PinTown and for the provided Services. PinTown uses this information for the purposes described further below.
Note that not all PinTown account types and features are available in all locations, so some of the examples below may not apply where you live.
PinTown collects a variety of information from you when you provide it directly, when it is requested from you, or when you give permission to get it from a third-party source. Some examples of these instances are as follows:
PinTown automatically collects technical information when you visit or use PinTown or read a message from us. PinTown collects information from your browser, computer, or mobile device. This provides PinTown with technical information when you use PinTown as a visitor or a member, including:
PinTown engages third-party service providers and partners to provide PinTown with information, and also uses publicly-available sources. For example:
PinTown uses the information to help provide, operate, improve, understand, customize, support, and market the Services.
PinTown uses information to identify and invite potential new users to PinTown, and to set up new PinTown listings. For example, PinTown use the information to identify new users and, if you ask to be sent invitations and reminders on your behalf, send direct mail invitations, invite your Facebook friends, or notify you when offering new Services.
In order to enable PinTown to operate and provide the Services, PinTown uses certain information to get you started:
PinTown uses both manual and automated systems to analyze and use your Content (as defined in the user Agreement) and other information:
PinTown uses your information to provide and improve advertisements and other commercial offerings both on and off the Services:
You can read more here about the choices you have regarding the sharing and visibility of your profile information, content and location information; your communications with PinTown users and invitations to non-members; and deactivating or deleting your PinTown account. You can modify these account settings at any time.
You benefit from a number of rights in relation to your information that are processed. While some of these rights apply generally, certain rights apply only in certain limited cases.
If PinTown processes your information based on legitimate interests explained above, or in the public interest, and you have an EU user account, you can object to this processing in certain circumstances. In such cases, PinTown will cease processing your information unless there are compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where your data is used for direct marketing, you can always object by using the unsubscribe link in such communications, changing your email account settings or, if you do not have an account, by contacting us.
If you have an EU user account and wish to raise a concern about any use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or PinTown’s lead supervisory authority, the Irish Data Protection Commission.
In limited circumstances (for example, to highlight popular community resources or topics on the community’s home page), short snippets of Content (as defined in the user Agreement) may be made available, without your name or other identifying information, to the public (meaning non-members and search engines).
If you click on or reply to an advertisement or other offer, your reply may be shared with the advertiser, and your interaction may be logged as part of tracking the overall effectiveness of the advertisement. PinTown may also pre-populate replies to ads you click on with your contact details, but those details are not shared with the advertiser without your consent.
PinTown systems are not currently configured to accept browsers’ “Do Not Track” signals, as no industry-wide standard for handling them has been adopted.
PinTown may partner with third-party companies to offer users the ability to book a range of different services, such as home improvement, dog walking, personal training and tutoring. These offers may be integrated into PinTown or PinTown may contain links to other websites or apps featuring the offers. In order to tailor these offers to you, limited information may be shared with such third parties, such as your community or zip code, the business topic of the content you are viewing, or a business search query (for example, a search for “plumber”). When you engage with one of these offers, you may share additional information directly with the third-party partner. If you engage with third-party partners through PinTown, the third parties may share with PinTown certain information about you, such as information about a booking you make with the third-party, including type of service, name and address of provider, and the time of booking. These third parties have their own privacy policies, which will apply to your activity if you click on or interact with their offers featured on PinTown or other websites or apps.
PinTown may share your personal information with certain third-party vendors and service providers to help PinTown operate, provide, improve, understand, customize, support, and market the Services. These vendors and service providers are contractually required to use it only to provide their service to us, and contractually barred from using it for their own purposes. (For example, a company may help to help test and analyze the performance of the website and mobile applications. PinTown may also use trusted third-party payment processors to accept payments for certain services made available on PinTown.)
PinTown may share your information within the “corporate family”, including between PinTown, Inc. and PinTown EMEA Limited, to help provide, maintain, and improve PinTown.
In instances where the business is subject to a reorganization, such as a merger or acquisition of some or all of its assets, in accordance with legitimate interests, need to share information in the course of the transaction. In such circumstances, your information may be disclosed, where permitted by applicable law, in connection with a corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of PinTown.
The PinTown legal team reviews every request received from law enforcement, and frequently seeks modifications of requests that is believed to be procedurally flawed or too broad.
PinTown shares some aggregated information about communities with government agency users and other organizational members, such as statistics about community activity and size. Because of the special role played by government agency accounts, and may provide agency accounts with limited identifying personal information (first name and last initial) for community Leads, so that the agency can communicate directly with them.
PinTown may also share aggregated or de-identified information with other companies, including advertisers and partners as well as government agency users or other organizational members.
If you live outside the United States, personal information is transferred outside the EU in accordance with EU data protection law, including where it is necessary to provide the Services and perform the user Agreement. PinTown may transfer your information to affiliates, partners and other third parties.
PinTown may also rely on the EU-US Privacy Shield where your information is transferred to the United States, such as to certain third-party service providers, where such recipients are certified to receive your information under the Privacy Shield Program.
PinTown uses technical and organizational measures intended to keep your data secure, including using https on PinTown web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and it cannot be guaranteed that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.
In using PinTown, you may come across links to websites and services operated by third parties (for example, if a user shares a link to a video on YouTube, or if an advertiser provides a link to a contest or sweepstakes). These third parties have their own privacy policies, which will apply to your activity if you click on the link and access their website or service. PinTown does not accept any responsibility or liability for such external sites’ privacy and security practices.
For all questions, comments, suggestions and any support needs, please contact PinTown at