Flash Point: Forge a Winning Culture

525 South 30th Street,Heath OH 43056

29 August, 2023

Description

The Heath Fire Department will be hosing Retired Deputy Chief Frank Viscuso for the second year in a row to present his seminar over his book "Flashpoint: Forge a Winning Culture". Chief Viscuso is the author of many award-winning books including "Step Up and Lead" and "Common Valor". This seminar will take a deep dive into how to ignite your teams inner fire and forge a winning culture throughout your whole department. Chief Viscuso's message in this seminar is good for any member of your fire department, from volunteer, to chief officers - This lecture is for you! The presentation covers as follows: Step 1 – Set Expectations Upfront: Every organization’s culture is created by design or default. • Step 2 – Prepare for Victory: A team wins or loses long before the game begins. • Step 3 – Take Action: Procrastination is the slayer of confidence. • Step 4 – Delegate to Develop: Dividing tasks and developing your people multiplies your chances of success. • Step 5 – Have the Guts to Persist: At some point in a fight, technique gives way to heart and determination. • Step 6 – Adapt When Necessary: The best ideas have to win, even when they are not yours. • Step 7 – Serve All and Serve Well: Always exceed customer expectations, not sometimes, always. • Step 8 – Reward Your Team: The people who work the hardest are often those who feel the most appreciated. Lunch will be provided courtesy of the Local 2930 Deputy Chief Frank Viscuso (Ret.) Last year's (2022) "Step Up And Lead" seminar