Description
Job brief
We are looking for professional Wait Staff to serve meals and drinks to the patrons of our contracts.
Ultimately, you should be able to ensure customer satisfaction and augment our establishment’s reputation.
Banquet Server Job Responsibilities:
* Serves patrons with food and beverages in a positive and friendly manner.
* Provides information to help food and beverage selections.
* Presents ordered choices in a prompt and efficient manner.
* Maintains dining ambiance with an enthusiastic attitude.
* Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
* Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
* Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
* Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
* Keeps kitchen staff informed by noting timing of meal progression.
* Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
* Responds to additional patron requirements by inquiring of needs and observing dining process.
* Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Requirements and skills
* Proven work experience as a Server, Wait Staff Member
* Ability to build relationships with colleagues and customers and ensure mutual satisfaction
* Customer-oriented and planning skills
* Outstanding people skills
* Patient and friendly with demonstrated experience in problem solving
* Good physical condition
* High school diploma; food safety training will be a plus
Discussion
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