Warehouse CSR

Ladson SC

Description

We are immediately hiring for a customer-oriented service representative for a warehouse located in the Ladson area. Shift is an 8:30 pm-6:00pm Monday-Friday. Responsibilities Manage large amounts of incoming calls in a warehouse/distribution setting Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Skills LOGISTICS EXPERIENCE IS REQUIRED Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Other job titles include: Logistics Clerk, Warehouse Dispatch Clerk, Logistics Assistant, CSR