Stand out from the rest - Customer service secrets for your practice!

6612 Falls of Neuse Road,Raleigh NC 27615

10 November, 2022

Description

The Story-driven CUSTOMER SERVICE Program will help you discover the six secrets to connecting with people on a deeper level – to go from customers to raving fans – by connecting through your story to theirs. There’s no question about it, excellent customer service isn’t just about delivering a quality product with a smile. It’s not really about the product at all. It’s about the experience you give your customer the moment they have contact with your brand, and long after they leave your building. That’s how you turn a customer into a raving fan. So how do we create an experience they never forget? By focusing not just on what you do, but how you make them FEEL. Kelly Swanson has spent 20 years as a motivational speaker studying this very thing – how to create an experience for strangers so that they remember her brand for years. And now she will share those secrets with you. In this high-energy, laugh-filled, story driven program, you will shift your perspective in how you see yourself, your service, and the people you serve. You will learn the art of Story Driven Customer Service. And it WILL make a difference.