Hospitality Positions for 2022 Season of Kringle's Inventionasium®

230 W Huron Rd, Cleveland OH

Description

Now Hiring for 2022 Season of Kringle's Inventionasium® Job Types: Hospitality, Sales, Customer Service Positions for Interactive Theater Experience Wages: $13.00-$18.00/Hour, Perks/Discounts at the Inventionasium, + Truly Enjoying The Job! APPLICATION PROCESS To apply, please contact jake @ mrkringle.com with: 1. Resume 2. Include the positions you are most interested in 3. Current Photo or Headshot Please reply ASAP or by Friday, November 11, 2022 at the latest. QUALIFICATIONS A qualified Individual would meet the following criteria: ∙ Thrives in team environment ∙ Outgoing personality ∙ Ability to engage crowds with honest enthusiasm ∙ Loves working with families and children ∙ Willing to make a difference in a guest's experience ∙ Ability to thrive in a fast-paced environment ∙ Adapts quickly to unexpected situations & uses good judgment under pressure ∙ Excellence in efficient time management and multitasking ∙ Available to work flexible hours including weekends and holidays ∙ +18 SHIFTS AVAILABLE: TUESDAY-SUNDAYS in NOVEMBER & DECEMBER between 8:00am-9:00pm PAID: $13-$18/Hour depending on position/availability Questions or Apply at jake @ mrkringle.com This hiring notice was posted by: The Mr. Kringle® Company, LLC DETAILED DESCRIPTIONS OF POSITIONS AVAILABLE BELOW All positions are open. Full and Part-Time schedules available. . . . . . . . . . . . . . CONCIERGE: Engage, excite and educate guests. Share knowledge of all Mr. Kringle offerings. Anticipate the needs of the guests and be proactive about attending to them accordingly. Check-In, book, alter, cancel and refund reservations. Respond promptly to any/all customer service related inquiries via on-site communication, email, telephone or social media. Guide/direct patrons to appropriate areas. Cash handling, credit card processing. Customer service/hospitality experience preferred. CONCESSIONS: Engage, excite and encourage guests. Inform patrons on all Mr. Kringle concessions offerings. Serve concessions in a clean and active environment. Handle cash and credit card sales. Anticipate the needs of the guests and attend to them accordingly. Solve problems by exceeding guests' expectations whenever possible. Must be comfortable being on your feet for extended periods of time. Customer service or sales experience preferred. TOY SHOPPE CASHIER: Engage, thank and expedite guests. Inquire about their experience and listen to their comments. Encourage guests to solicit feedback. Scan, bag, wrap and issue receipts with every transaction. Cash handling, credit card processing. Anticipate the needs of the guests and attend to them accordingly. Solve problems by exceeding guests' expectations whenever possible. Must be comfortable being on your feet for extended periods of time. +2 years customer service or sales experience preferred. LINE QUEUE HOST/HOSTESS Engage, excite and entertain guests. Share knowledge of all Mr. Kringle offerings as well as direct guests to various holiday points of interest inside Tower City Center. Proactively interact with guests and find ways to make their experience unforgettable. Ensure the expediting of guests in and out of the queue is at maximum efficiency. Anticipate the needs of the guests and attend to them accordingly. Must be comfortable being on your feet for extended periods of time. COAT CHECK HOST/HOSTESS: Greet guests with genuine excitement and enthusiasm. Educate guests on Mr. Kringle's coat check policies and procedures. Check-In, collect, inventory, hang, secure, monitor, retrieve, return and check-out guests' coats, strollers & belongings. Organize and stow items properly and efficiently. Distribute and Collect Lab Coats to and from guests. Must be comfortable being on your feet for extended periods of time. TRAIN OPERATOR Welcome guests with honest enthusiasm. Collect tickets and direct patrons into the queue. Ensure the safety of guests by adhering to and enforcing Mr. Kringle's operating procedures and precautions. Assist families entering/exiting the train. Drive train at a consistent and controlled speed. Encourage guests to have fun. Proactively interact with guests and find ways to make their experience unforgettable. Anticipate the needs of the guests and attend to them accordingly. Solve problems by exceeding guests' expectations whenever possible.