Description
Join our going team, American Towing is looking for a highly-motivated and alert person to perform numerous general official, computer-related (data entry), and receptionist duties. Handles customer relations by being a point of first contact via email or telephone.
Secretary Job Duties:
Answers phone calls and sets up meetings with customers
Takes messages as necessary
Mails or sends all information to clients as required
Mails checks or other outgoing funds
Takes care of orders of office supplies and other materials
Demonstrates product knowledge as required
Adheres to company policies and procedure; makes sure that other staff do as well
Makes copies of pertinent information and documents
Greets customers as they arrive at the business
Makes sure that customer needs are fulfilled
Takes care of incoming and outgoing mail
Conducts research as needed by certain departments
Dictates information as spoken by management
Updates any client information as it changes
Calls customers to make sure that they had a great customer experience
Supervises any other clerical staff to make sure the work is done up to standards
Completes any paperwork on behalf of the company
Maintains a knowledge of new office equipment; makes suggestions for new equipment based on trends
Maintains social media as required
Manages any projects that need clerical work
Organises presentations or note cards for management
Meets with clients outside of the office if necessary
Take inventory of vehicles
Maintain in the office clean
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