Customer Service Associate

4902 N Road 60, Pasco WA

Description

Customer Service Associate, Part-Time - Burden Park Storage - Pasco, WA Are you passionate about Customer Service, but hate working odd hours? We offer the best of both worlds! Great environment without the retail hours! This is a part time job. Hours will be 9:30a - 5p Sundays and 9:30p -6p Mondays and any additional time needed to cover for sick time or vacations. If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then this is the place for you! RESPONSIBILITIES You will be the person who greets all of our customers in person and on phone. Accept payments, answer questions, assist in maintaining facility and renting units. You must also have a reliable vehicle with valid driver's license, as coverage for other local facilities may be needed. This position reports to the Property Manager. Key responsibilities of this position include, but are not limited to the following: Rent storage units and sell ancillary products and services Provide a quality renting experience for future tenants Provides professional service at all times, exercising discretion as it relates to confidential tenant, property and company information Preparing units for rental (light sweeping/cleaning) Compliance with company standards QUALIFICATIONS High school diploma or equivalent Strong sales, marketing and customer service experience excellent telephone presence Must be able to work independently and as part of a team Good organizational and time management skills Valid driver license Ability to read and write English; speak English and understand spoken English Proficient understanding of the Microsoft suite PHYSICAL REQUIREMENTS Job is intermittently sedentary, but requires mobility (i.e., climb stairs, security checks, sweeping/cleaning units) on a daily basis Will use some repetitive motion of hands/wrists using a computer Requires light lifting ATTENDANCE Hours will be 9:30a - 5p Sundays and 9:30p -6p Mondays and any additional time needed to cover for sick time or vacations. While occasional, this position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours (usually the manager's days off) plus any other hours necessary to complete the job. Work schedules and locations are subject to change. Compensation: $18.00 per hour to start EOE