Dispatcher

Post Falls ID

Description

Champion Concrete Pumping, Inc is looking to add an additional dispatcher to our team of professionals & we are committed to training the right individual. To be “CHAMPION” material, candidate must be an outgoing, energetic individual who is able to think outside the box, good at multi-tasking and has a high level of customer service skills to schedule, coordinate and assign operators to cover customer needs. Will process, verify and resolve logistic issues. Must be able to communicate effectively. Individual must also have a working knowledge of computers, and modern office practices and procedures. Responsibilities: • Responds promptly to customer needs and solicits customer feedback to improve service. Occasionally manage difficult customer situations. • Answering incoming calls, entering information directly into dispatching data base, scheduling & coordinating appointments with our customers effectively and efficiently. • Routing concrete pump trucks and conveyor trucks based on job requirements, operator skill level & geographic location. • Ongoing daily communications with all customers. Qualifications: • High School Diploma or equivalent • Must be Drug-Free • Excellent listening, verbal and written communication skills • Customer Focused • Detail Oriented • Ability to learn and retain knowledge • Organized • Ability to multi-task • Excellent attendance and punctuality • Team oriented • Working knowledge of Microsoft Outlook, Word and Excel a plus We are an Equal Opportunity Employer. Minorities & women encouraged to apply. For more information on what we do, visit our website at: www.championconcretepump.com. Apply in person or send resume to: 26769 W. Hwy 53 Hauser, ID -or- call (208)773-8222.