Director of Custodial Services

Tulsa OK

Description

The Facilities Director will be responsible for all Facility Management related activities at the account. Service lines included will be Operations, Maintenance & Repair, Janitorial Operations, and Landscape & Grounds, as well as oversight of other subcontracted services as required. The Director of Custodial Services and Facilities will directly supervise Lead Custodian(s), Maintenance Technicians, Grounds staff and one administrative Assistant. The Director of Facilities will report to the Regional Director of Operations.Specific responsibilities include customer relations/retention, quality assurance oversight, employee assessment/staffing, employee development, budget oversight, cost containment and reduction, short/long range planning, problem solving, and new product/service delivery. Responsibilities include but are not limited to: • Manage all FM related activities of assigned buildings at account. • Direct the daily activities of all employees and outside contractors • Manage the day to day computerized maintenance management system (CMMS)work order process and execution • Ensure all personnel assigned work in a safe manner and in a safe environment. Promote a culture of safety in all employee communications • Ensure all work performed is done in a timely and cost effective manner according to all applicable codes • Ensure all facilities under his/her responsibility are safe and comply with all federal, state, and local laws • Monitor & maintain customer contacts, profiling customer needs/expectations and changes in customer priorities while developing/ implementing account retention strategies • Develop and implement quality assurance methods and procedures, overseeing them and assessing quality levels achieved by all individuals • Monitor/evaluate customer budgets and plan/coordinate future budget/special funding requests • Administer cost containment/reduction activities among assigned sites and management personnel • Provide short range/long range account planning to include initial overall planning with the Director of Operations, VP of Ops, and one-on-one activities with subordinates and customers • Establish and maintain the respect and confidence of clients and employees Benefits: • Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • Paid Vacation • Paid Holidays • Competitive Pay Requirements: • High School Diploma or Equivalent • Bachelor's Degree Preferred • MUST have a Valid State Driver License • MUST be able pass a background check! • 3-5 years of management experience in the Operations & Maintenance or Facilities Management field • Experience will CMMS Technology and work order execution process • Excellent verbal and written communications skills • Ability to interact effectively at all levels