Improv Mindset

22614 Bothell Everett Highway,Bothell WA 98021

05 October, 2022

Description

Objective Improvisational theater has been used for many years to help organizations build trust and improve communication between employees and clients, as well as develop good practices for leadership. Using the experiential nature of Improv, participants will gain a physical experience of trying a skill, and the ability to use that skill while interacting with customers and co-workers. The objective of the workshops will be to reinforce the rules of improv and how it can create more effective listening, enhance communication and build relationships quickly and efficiently. Goals The goal is to practice a series of exercises for communication and create a habit of fostering client and organizational relationships with every interaction. Solution Andrew McMasters, lead trainer and designer at ImprovMindset, will provide a workshop on the uses of Improv for Sales. The presentation will be a mixture of information, exercises, and practice. The workshop is designed to engage and energize your sales team by using humor, experiential learning, and brain science. Key areas of focus • Messaging: staying on message with agility. • Active listening: We can use basic listening, listening to build relationship, and reflective listening to gain trust. • Objection Handling: Allow reps to accept objections as offers and turn them into positive experiences • Story building: teach reps to build stories. Short, succinct, and to the point. Business Objectives • Increased confidence on objections • Better discovery with active listening techniques • Building rapport • Reps are better able to link solution backs to pain points Positive Business Outcomes • Increase in conversion rates (identification to Quote) • Increased meetings/quotes/pipeline • Increased revenue