Operations Manager | $85,000.00 - $95,000.00 per year

San Jose CA

Description

If you're interested in applying for the role, you can check it out here: HireArt is helping Blueground hire an Operations Manager to join its San Jose, CA team. The Operations Manager position is one of the most impactful and essential roles. As an Operations Manager, your primary focus will be the implementation, adaptation, and continuous improvement of the business systems and processes in your city. In this role, you will be responsible for getting new properties to a ready-to-move-in stage in a timely fashion, managing and training third-party contractors, 3pl companies, and ensuring smooth operation across the team. As an Operations Manager, you'll: Provide full operational set-up and maintenance coordination of company properties (e.g. furnishing, supplies, services, etc) according to brand style and guidelines.Work with the central design team on the implementation of large design initiatives.Style and manage the photoshoots of the new apartments to ensure spaces look perfect based on the company's  photoshoot guidelines.Drive down operational costs and constantly improve processes, while upholding company quality standards.Liaise, manage and negotiate with contractors, vendors, and external business partners ensuring that guests enjoy high standards of client experience.Manage the city inventory of furniture, consumables, and linens, optimizing safety stocks and reporting furniture malfunctions to the design and supply chain teams.Partner with cross-functional support teams in improving the efficiency and effectiveness of guest experience services.Manage timely data collection to update operational metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.Manage the team of operations associates (who will assist in the set up of the apartments), by leading their onboarding process and providing continuous feedback. Benefits: Competitive compensation & annual bonusBlueground Stock Option PlanLaptop stipend & monthly mobile plan reimbursementFlexible PTOCompetitive Health insurance (Medical, Dental and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health & mental health therapy through Talkspace401k retirement planPaid maternity/parental leave benefits for new parentsComplimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai! If you're interested in applying for the role, you can check it out here: Requirements Bachelor's degree4+ years of progressive work experience preferably in the area of business operations or services in a start-up, SME, or large corporationResults-oriented go-getter; great at multitasking and managing competing prioritiesExceptional communication and organizational skillsSignificant project management experience while working under tight deadlinesStrong analytical and problem-solving skills put to use in a fast pace environmentExpert in Google Suite and MS OfficeTeam management experience, optimally in field operationsGuest-centric mindsetTeam player and creative thinkerExperience with inventory management systems will be considered as a plusExperience in a fast growing company is considered a plus Commitment:This is a full-time, permanent position staffed via HireArt. It is based and open to candidates local to the San Jose, CA area. HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. If you're interested in applying for the role, you can check it out here: About Blueground At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure. We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 8,000 homes in 20+ cities around the world (and growing!), with an aim to hit 50 cities by 2025. Our vision comes to life through our ways of working. For our 800+ member team located across 15 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity. We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two. We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication. We’re shaping the future of living, and we want you to be part of that journey. If you're interested in applying for the role, you can check it out here: