Dates for this two-day training (Sessions are 9:00am-4:00pm):
November 2 & 9About the training:
Diana Welch is offering her popular two-day supervisor training.
This highly interactive workshop teaches specific skills to help supervisors become more confident and effective. Participants will:
• Increase their communication skills
• Learn to supervise more effectively
• Learn how to deal with difficult people
The training is packed with information, discussions, self-assessments, guided role plays, and goal setting, so you can apply what you learned immediately.
This program is excellent for both first-time supervisors and seasoned professionals who want to refine their skills.
This training is interactive, so bring your questions, concerns and ideas to share.
Supervisor Training Day 1: THE STARTING POINT FOR MANAGING
Discuss the challenges you are having with employees, why they happen and discover solutions Learn to apply the best supervisor qualities to become the boss everyone wants to work for Uncover how to put the focus on employees Learn and practice how to communicate effectively Discuss employee motivation, building trust, developing your team, and disengaged employees Understand and practice successfully coaching employees for continuous improvementSupervisor Training Day 2: HANDLING CHALLENGES AND DIFFICULT EMPLOYEE ISSUES
Be successful when going from a peer to a supervisor Discover how to engage in tough talks Understand and practice dealing with difficult employees and problem behaviors Identify your time management issues, improve how you delegate and manage your time Appreciate how to work with all the generations and a diverse workforce Learn when and how to resolve employee conflicts Uncover a variety of ways to problem solve, make decisions, and set SMART GoalsRegister today!
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