Skill Building for Supervisors / Team Leads

10 South 2nd Street,Reading PA 19602

04 October, 2022

Description

Key focus areas include: Effective Coaching TechniquesCommunication Skills; Giving and Receiving Constructive FeedbackEmotional IntelligenceEffective Time Management StrategiesUnderstanding and Supervising Different GenerationsConflict Management / Dealing with Difficult BehaviorsSkill Building Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Monitor and manage your emotions and the emotions of others |Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations