Lead Service Advisor

S Bell Blvd near Cypress creek road, Cedar Park TX

Description

We are your local, family-owned dealership! We’ve been continuing to grow, while holding true to our values of professionalism, positivity, teamwork, and honesty! We strive to make our employees happy, resulting in long-term employee retention! We strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within! Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below! WE OFFER: Health, Dental, Vision, & Life Insurance 401K Direct deposit Sundays off Paid Vacation Ongoing training Promote from within Excellent work environment Great team culture RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of the cost for labor and parts Establish follow-up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Experience as a Service Advisor, Assistant Manager, or Service Consultant is a must Above-average energy level A desire for a long-term career with a growing organization Personal and professional integrity EEO