Customer Experience with Bill Kennedy

1180 Sam Rittenberg Boulevard,Charleston SC 29407

10 November, 2022

Description

Providing an awesome Customer Experience every time is the key to repeats and referrals! In this course you will develop and integrate customer experience systems and standards into your real estate business, enhance your value proposition to include how you deliver an exceptional customer experience, and incorporate the value you bring to your customers by always putting your customer first. We want our customers to have an elevated level of service that exceeds their expectations and presents them with an unforgettable experience that is a tangible, palatable difference from any experience they have had with another agent throughout their real estate journey. When customers think real estate they think ... YOU! Objectives: Build a five-step system to guarantee a WOW experience every time.Develop a powerful value proposition that delivers on what customers want and need most.Obtain more appointments and more listings with repeat customers and referrals through rave reviews and testimonials.