Housekeeping Turndown Attendant- Washington Duke Inn

3001 Cameron Blvd, Durham NC

Description

The Washington Duke Inn & Golf Club is now seeking a turndown attendant to join our Housekeeping Team. This is a part time PM position, requiring the successful candidate to work from 6pm-10pm and varying days for 20 hours each week. Responsibilities: Provide exceptional turndown service as outlined in the Turndown Standard Operating Procedure. Duties: · Reports to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook. · No breaks are to be given for shifts less than 5 hours. · Replenish work cart with towels, amenities, trash bags, turndown chocolate, clean glasses. · Turns down beds (both beds in double rooms.) Two chocolates, breakfast card, comment card and remote control on the bed. · Cleans and restocks bathroom with fresh towels and drinking glasses. · Replenishes ice. · Empties trash cans. · Ensures that floor is free of trash, vacuum if necessary. · Sets lights, soft music on the radio and drapes and sheers. Places weather card next to alarm clock. Turns TV to information channel. · Ensures that the guest room/suite is clean and straight. · Ensures that the guest’s requests are met, seeking assistance from other departments or managers if needed. Does not bother “Do Not Disturb” signs but services “Service Requested”. · Reports any damage or extraordinary circumstances to the supervisor. · Follows hotel and departmental procedures unless instructed otherwise by a manager · Follows VIP procedure for arriving and in-house VIP’s. · Performs other duties as assigned by the supervisor. · Assists in laundry as needed. This Job Description is an overview of daily responsibilities you are required to perform. Management has the right to add or delete responsibilities as they occur. To do this kind of work, you must be able to: Physical Demands: Lifting 50 pounds maximum with frequent bending, lifting and/or carrying of objects weighing up to 30 pounds. Requires walking or standing to a significant degree. Math Skills: Requires mathematical development sufficient to be able to perform basic addition and subtraction. Language Skills: Must have developed English language skills to the point to be able to professionally converse with guests and answer any questions. Specific Vocational Preparation: N/A To do this job you must have the following licenses or certifications before being hired: N/A To do this job you must have the following amount of total education and/or experience: Previous experience preferred but not required. NOTE: This hotel operates seven days a week, twenty-four hours a day and that holidays such as Christmas, New Years, Easter, Mother’s Day, Thanksgiving, Fourth of July or any other holidays are normal working days. Business levels will determine the amount of hours you work. Understand that you may be asked to work in other departments in a related position as required. Management retains the discretion to add and/or change the duties of this position at any time. Please click the link below to apply: