Instructor: Jo Ann Gonzales, Senior Trainer – San Antonio Team Lead
Customer Experiences that Win Clients for Life | 1 HR CE | Course #41465 In recent studies, customer experience is overtaking price and quality as a key brand differentiator. This means that creating powerful, positive, and meaningful customer experiences long before, during, and after the transaction is becoming a critical step in growing your real estate business. In this class, you’ll learn specifically what today’s consumer wants and expects as well as creative ways to meet those expectations to win more business and referrals.
Customer Experiences CE class: 12:00pm-1:00pm
Hands-On Pop-By Lab Q4 Ideas: 1:00pm-1:30pm
Independence Title does not subsidize the cost of continuing education for real estate professionals; credit hour costs charged reflect market rates.
Provider #403 • Course #41465
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