Interviewers to Conduct Surveys on VIA Bus/Rail - Start 9/27

San Antonio TX

Description

We are a nation-wide staffing agency seeking reliable, professional bilingual staff to administer surveys to riders on VIA buses and rail for the next 2-3 months. VIA is the regional transit provider for the San Antonio, TX region. They will be conducting an On-Board Rider Survey on all bus routes in order to collect rider information and evaluate. The survey will improve overall transportation by using the collected data in planning and forecasting. POSITION TITLE: Interviewer/Surveyor SCHEDULE: Monday-Thursday (excluding holidays) from September 27, 2022 until early December 2022. SHIFT SCHEDULE: AM Team (shifts approximately 5:30am-2pm) or PM Team (shifts approximately 1:30pm-10:30pm) MANDATORY PAID TRAINING – Tuesday, September 27, 2022 (VIA Centro Plaza) - AM Training 8:30am-3:00pm and PM Training 1:00pm-8:00pm PAY: Starting pay is $18.00 per hour. High performers may receive pay raises. We pay weekly via direct deposit (W-2 position). JOB DESCRIPTION: Interviewers will report to their assigned report locations 15 minutes prior to assigned departure time to sign and in receive equipment and special instructions. Interviewers will board their assigned bus or rail vehicle and approach passengers to ask them to take part in a 5-6-minute survey. The surveyor asks the passenger all questions and enters their answer using a tablet device. The survey questions include: • The passengers home address (mapped on the tablet using a Google API mapping function) • Where/what type of place is the passenger coming from and where are they going. • Which stop the passenger got on at, and where they will get off during this one-way trip • If the passenger used any other buses on the trip they are taking (transfer routes). • Demographic questions relating to income, ethnicity, employment, etc. At the end of each shift, staff will return to their location and return equipment, receive supervisor feedback, and receive a report time and location for the following day. Interviewer Qualifications • Bilingual (English/Spanish) staff is required. • Must be punctual and reliable. • Must be able to communicate with strangers (Bus/Rail Passengers) • Must be a regular user of smart phones/tablets. • Must be familiar with Google maps • Must be able to stand on your feet on board a moving bus for up to 7 - 8 hours • Must be comfortable asking personal travel and demographic questions TO APPLY: Reply with your complete contact information (email address, working cell phone number) and any relevant work experience. Please list your preferred shift in your reply (AM – 5:30am-2pm or PM – 1:30pm-10:30pm) and confirm that you can attend training on Tuesday, September 27. A recruiter will reach out to schedule an interview. IMPORTANT NOTE: We are a staffing agency. Do not contact VIA directly about this job. You must apply here or apply online at www.statteaminc.com.