Seasonal Fulfillment Assistant

El Segundo Blvd, Los Angeles CA

Description

Fulfillment Assistant | Seasonal Hawthorne, CA Fulfillment Assistant - Seasonal Schedule: Full-Time or part-time position Last day of employment will be 12/30/22 Department: b2c or b2b fulfillment About BOXFOX BOXFOX is an e-commerce gift box company based in Los Angeles. We help create stronger relationships through elevated and personal gifts ranging from birthdays to corporate conferences. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch. We are a female-founded start-up celebrating eight years of tremendous growth. We pride ourselves on the exciting, inclusive, and fast-paced culture we’ve created. We require full vaccination to work onsite. About Position The Fulfillment Assistant is a key member of our B2C and B2B teams. Responsibilities range from all aspects of what we call the “fundamentals” of BOXFOX fulfillment: packing gift boxes, shipping customer or client orders, and troubleshooting problems to resolution. Fulfillment Assistants are expected to adhere to strict safety, quality, and production standards. This person is comfortable working in a fast-paced environment and is not afraid to roll up their sleeves. This role reports to the B2C Fulfillment Manager or B2B Production Manager. RESPONSIBILITIES: ● Pack gift boxes in line with BOXFOX quality standards ● Seal gift boxes with BOXFOX signature bow or box bands ● Ship gift boxes in parcels for delivery with correct shipping labels & seasonal stickers ● Support with prep work including but not limited to: cutting ribbon, filling boxes with crinkle paper, resetting packing tables, counting product prior to large orders, and packaging raw manufactured product as needed ● Assist in restocking inventory (raw & packaged) SPECIAL RESPONSIBILITIES FOLLOWING ON-SITE TRAINING ● Select Fulfillment Assistants with exceptional penmanship will write handwrite custom notes to accompany B2C online orders ● Select Fulfillment Assistants that display a high-level attention to detail will pick inventory for B2C online orders ●Select Fulfillment Assistants that display a high-level understanding of BOXFOX quality standards and attention to detail will pick, pack, and ship BOXFOX Marketplace orders General ● Ensure that a clean and organized work area is maintained ● Comply with company policies, procedures, and standards of ethics/integrity ● Perform other related warehouse duties, as assigned, for the purpose of ensuring an efficient and effective work environment ● Display awareness of the daily general flow of the fulfillment process and where help is needed Job Requirements: ● Must be fully inoculated against COVID-19 and show proof of vaccination before entering warehouse ● Must have excellent punctuality, attendance, and reliability ● Ability to stand for extended periods of times (7-8 hrs) ● Must be able to lift and/or move objects 10-30 lbs. ● Occasionally lift and/or move objects that weigh more than 40 lbs ● Must be capable of working quickly and efficiently in a fast-paced environment ● Ability to read and speak English is highly preferred but not required ● Must have nice handwriting ● Great communication skills ● Must be a team player Perks: ● Safe, socially distant work environment with a 100% vaccinated team ● Employee discounts on gifts and a la carte product ● Amazing culture: friendly team members, happy hours, dog-friendly office, philanthropic opportunities, spirit activities, and an encouragement of self education