Maintenance Technician

Santa Rosa CA

Description

WHO ARE WE? Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, an clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices in San Francisco, Los Angeles, the Inland Empire and San Diego and are growing daily. We are looking for YOU!---inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it. The Maintenance Technician provides maintenance services for Brilliant Corners’ programs. The Maintenance Technician works directly with our Property Management Team, residents, Property Related Tenant Services team, partners and vendors to ensure each property is maintained according to Brilliant Corners’ and funders’ standards. Must have a flexible approach to carrying out job responsibilities, be a good problem solver, and enjoy providing great customer service that benefits a diverse population of people needing special housing supports. This position requires occasional response to afterhours emergencies. WHAT DO WE LOOK FOR? Perform skilled and semi-skilled carpentry and maintenance activities depending upon area of assignment, including performing trade activities such as HVAC, plumbing, appliance repair, electrical, painting, framing, demolition, and preventative maintenance tasks. Oversee building operations and community safety by responding to potential emergencies and providing either temporary or long-term repairs as the situation dictates. Prioritizes customer service and is courteous to residents, staff, and partners. Works to provide safe homelike environments for persons with physical or developmental disabilities. Work directly with the Property Management team to complete work order requests promptly and professionally. Diagnose problems and determine the most cost-effective method of repairing items generated through work orders. Complete preventative maintenance assignments as needed. Monitor the overall condition of the buildings and grounds and make recommendations for future repair projects intended to enhance the property or to prolong the useful life of building systems, appliances, finish materials, etc. RESPONSIBILITIES Perform skilled and semi-skilled carpentry and maintenance activities depending upon area of assignment, including performing trade activities such as HVAC, plumbing, appliance repair, electrical, painting, framing, and preventative maintenance tasks. Respond to work order requests promptly and professionally. Diagnose problems and determine the most cost-effective method of repairing items generated through work orders. Respond to emergency repair work providing either temporary or long-term repairs as the situation dictates. Complete preventative maintenance assignments and unscheduled maintenance repairs as needed. Completing prevenative maintenance task will be required for each property on a monthly basis. Monitor and report on potential life-safety hazards or concerns. Monitor the overall condition of the homes and landscaping and make recommendations for repair projects intended to enhance the property or to prolong the useful life of building systems, appliances, finish materials, etc. Take appropriate safety precautions in the performance of all maintenance projects. Inspect reported malfunctions, make repairs, and escalate more complex repairs to the Property Manager or designated vendor. Submit completed work orders, reports (such as expenses) and timesheets timely. Daily calendar updates are required to show day to day activities throughout scheduled shift hours. Conduct pre-inspections for HACLA annual inspections. Miscellaneous duties as assigned. QUALIFICATIONS Must have received or be willing to receive the Covid-19 vaccination by date of hire to be considered. Proof of vaccination required. Professional experience Certificate of HVAC highly desired Knowledge, Skills and Abilities Knowledge of general maintenance systems, processes and methods Working knowledge of tools, appliances and devices Manual dexterity and problem-solving skills Basic carpentry, dry wall repair and plumbing skills required Adequate English language skills to troubleshoot problems by phone, to read product instructions and safety precautions, and to verbally explain how something works to tenants Careful attention to detail to avoid re-work Strong time-management skills for efficient scheduling and optimum productivity Ability to prioritize critical work related to the health and safety of our residents Ability to work independently and as a member of project teams Proficiency in using a cell phone to receive email, texts, and calls. Proficiency in using basic software to complete reports Valid California Driver’s License, and good driving record MINDSETS Good customer service matters to you.You take pride in providing person-centered services and believe that it’s a reflection on you, your work and the organization you represent. Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem-solving ability with a commitment to innovative solutions. You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you. You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude. WHAT ARE YOUR BENEFITS? You are important. Brilliant Corners’ commitment to serving our community extends to our commitment to our team members. We are here to ensure our team members feel safe, valued, welcomed, respected, and cared for through our competitive and equitable wages, flexible “blended” hybrid work schedules, emphasis on work/life balance, career development, and comprehensive benefits package (see our careers page for more details on our benefits package!) TO APPLY ONLINE VISIT or submit your resume to our team at TalentAcquisition @ brilliantcorners.org and in the subject line type "Maintenance Technician - Job opportunity"