IT Support Technician

New Bedford MA

Description

We are currently seeking a candidate to join our team as an IT Support Technician in New Bedford, MA. We proudly fabricate consumer products designed to help our customers improve their health and enjoy quiet relaxing moments at home. We are a team-oriented company with a fast-paced work environment focusing on quality and continuous improvement of our products and ourselves. We are proud to be a well-established and stable privately held company with over thirty years’ experience serving our loyal customers. Job Description - • Active Directory Users & Groups Maintenance • Administering File & Share Access Permissions • Troubleshooting systems, network & application issues • Microsoft Office 365 admin management including account provisions, group & mailbox creation, permissions & access assignments, account cleanup & retirement • Administering VOIP phone system including user creation, call advanced routings, device management and managing greeting and masks • Administration of Remote Access Software to access servers & clients remotely • Software installation, updating & patching • Order, Configure & maintain endpoints including PC's, Printers & Peripherals. • Maintain inventory of all IT assets. • Hands on troubleshooting capabilities including replacing defective components or upgrading SSD's, Memory, etc. Must have willingness to assist in other departments as needed. We are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Job Type: Full-time Benefits • Excellent salary commensurate with experience and education. • Group Health & Dental -- TUFTS • Group Life • 401k • Tuition Reimbursement • Excellent work environment