Description
Customer Support Volunteers on the Prepare + Prosper volunteer team are the hosts and financial referral enthusiasts of the tax clinics. They make sure things run smoothly and that every customer has an opportunity to talk about their financial situation and interests (if they so choose). As a Customer Support Volunteer, you will:
Check people in, making sure they have all their paperwork
Keep people moving through the tax preparation and review process
Check people out, collecting signatures and giving customers their completed return
Promote savings and provide relevant referrals for financial topics the customer is interested in
Provide stellar customer service and maintain privacy
Commitment: One 4-hour shift per week January 24-April 18 2023. There is the optional opportunity to pick up additional volunteer shifts.
How do I know I am a good fit? No previous experience needed! If you have a passion for connecting with people, a knack for communicating detailed information in a clear way, ability to juggle multiple tasks and keep up in a fast environment, then this gig is for you! Bilingual in Spanish, Somali, Hmong, or Oromo is helpful but not required.
How to get involved: Join us for an upcoming info session later this fall! Sign up for an info session by filling out our volunteer application today:
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