Supervisor- Janitorial

West Palm Beach FL

Description

Job Description We are looking for a dedicated, client focused and passionate about delivering exceptional quality Supervisor to lead, supervise and coordinate activities of a team of Cleaning Specialists engaged in cleaning and maintaining diverse facilities. You will be working under the direction of the Area Manager for the Porter Division. Major Responsibilities: • Report to the Area Manager, obtains job assignments for every evening and reports any issues that need to be addressed from the previous work night. • Perform daily routine inspections and follow up to ensure immediate corrections, and that the staff maintains the highest level of quality in all the accounts. • Provide initial and job site training to cleaning specialists. After the initial training has been completed satisfactorily, the cleaning specialist is assigned specific job duties or a combination of work duties that will be his/her responsibilities, based on requirements for each specific site. • Work side by side with cleaning specialists when required. • Cover for cleaning specialists when out due to absenteeism. • On occasion, deliver supplies to small accounts. • Check cleaning equipment and supplies when inspecting accounts. • Make sure the service in completed in each account under his/her supervision. • Make recommendations and provide written report to Area Managers such as poor quality workmanship, attendance, appearance (uniform), and others. • Communicate professionally and provides very detailed information, responding immediately to the problems or suggestions at any time. • Improve quality of service by hiring, training, cross training, developing and directing cleaning specialists. • Ensure compliance with contract specifications. • Keep inventory of supplies in each account. • Assist area manager to maintain equipment and repair budget. • Review time sheets daily. Monitor exception report daily. • Coordinate special projects with Area Manager. • Ensure all employees have completed an orientation and are trained prior to beginning work. • Assist the Area Manager in hiring, terminating, and transferring of employees. • Complete all requested paperwork on a timely basis. • Respond immediately to company/employer requests. • Work with and report to the HR Department regarding any employee issues or problems. • Maintain a safe work environment for all employees by promoting safe work habits. • Hold safety meetings, document each meeting held and who attended. • Ensure that all employees are: wearing and using uniforms and id badges, and, if required, safety belts, safety glasses, safety shoes, and gloves while working on wet floors or suspicious garbage; following all safety guidelines. • Inspect equipment and insure that it is in good condition. • Inspect and make sure that janitor closets are neat and organized. • Inspect and make sure that all chemical bottles are properly labeled. • Report to and work with the risk management department regarding any safety issues or incidents. • Prepare accounts for all inspections in advance. • Keep management informed always. • Supports the management team at Total Cleaning. • Performs other duties as assigned. Education and Experience Requirements: • High school diploma or equivalent required. • At least 2 years of janitorial supervision experience. • Bi-lingual skills in English/Spanish a plus. • Available nights, days and weekends. Open schedule. This position requires for you to be on call. • Computer skills a plus. • Excellent oral and written communication skills. • Ability to communicate with different levels of internal and external customers. • Strong communication and customer service skills. • Valid driver’s license. • Strong problem-solving, follow up, and ability to make swift, sound judgements. • Strong attention to detail and results oriented. Other Requirements: • Ability to stand and walk for extended periods of time. • Attention to detail – meticulous • Ability to read & follow schedules. • Must be physically dexterous as there is lifting, bending and stooping involved. • Be safety minded. Competencies: Able to deliver exceptional client care – exceeding customer’s expectations. Strong work ethic. Positive attitude. Able to analyze and solve problems efficiently. Able to use an effective task/time management system and to prioritize track outstanding responsibilities. Able to anticipate and prevent issues before they arise. Able to inspire his/her team to go above and beyond.