Seasonal Part Time Remote - Office Manager

Broomfield CO

Description

We are looking for a highly organized person to manage and oversee all of the back end duties and organization for a small established lawn care and landscaping business. PLEASE READ THOROUGHLY BEFORE APPLYING Our ideal candidate will have the flexibility to take on more hours and responsibilities in the spring and fall when we are busier while engaging in less activities during the winter and summer when we are slower. You must be a self starter and excel at working autonomously. Being available to check our multiple methods of communications for customer inquiries or complaints is a must. You are essentially the air traffic controller for the entire business. Everything will flow through you as you will be the main point of contact for our customers and our crew leaders. Duties will include: Answering incoming calls and inquiries about our services/pricing Manage ALL Scheduling in our CRM and confirming contract details Coordinating with crew leaders regarding customer complaints & changes in scheduling Billing & collections of payments Actively reviewing incoming methods of communication such as text log, email, phone log, etc throughout the day. Sending out emails/texts or making phones calls to customers or potential customers Managing multiple email accounts Managing multiple computer systems like CRM, phone system, etc Additional duties as needed You will play a vital role in the organization of the company. Our crews will depend on you for effective and efficient scheduling and communication. Considerably increase availability during our busy season is a must. Ability be available and online by 7am Mon-Sat is required to check in and ensure the crew has an accurate schedule for the day. This position can be very demanding and high paced at times (spring/fall) and also be very slow and boring during the slow months. For that reason we require someone with this type of flexibility in their schedule. Winter and summer hours will be significantly less than spring and fall. Spring/Fall hours expected to be 20-30 wk with winter and summer hours expected to be 5-10 wk. You must have the ability to accurately and honestly keep track of your hours as this is a remote work from home position. To be considered for an interview please send a resume along with a short note as to why you will be a good fit for the position. Thank you.