Work for NFI, hiring now! $18/hr

Garland TX

Description

NFI Distribution CSR FULL-TIME $18/hr 2600 McCree Rd, Garland, TX 75041 The Distribution CSR duties include: $18/HR 1st, $18.75 3rd - Interacting in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner - Processing and inputting all customer orders -Producing stock reports to check for product availability - Producing all related paperwork and necessary information required for customer work orders - Coordinating special and last-minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary - Providing follow up with other departments to ensure service standards are being met - Assuring proper invoicing of accounts by verifying computer-generated invoices - Preparing shipping and tracing information to customers as required - Maintaining damage records and backorder logs - Communicating customer feedback to management including any signs of dissatisfaction - Acting as a liaison between the warehouse and the customer in the administration of the accounts and between the office and customers regarding invoicing and credit changes - Overseeing all paperwork associated with orders and maintaining the corresponding files - Maintaining current and accurate procedure manual, which details the processing requirements for each account Schedule - Shift start: 9:00AM or 10:00PM - Shift length: 8 hours - Days: Weekends may be part of the 5 day schedule Benefits - Health, dental, vision insurance - Paid time off - 401k Requirements - Strong computer knowledge including MS Office applications - Must pass drug screen (cannabis included) - Can lift 50 lbs About NFI NFI is a leading international third party logistics provider with customers ranging from Fortune 100 companies to small businesses. We pride ourselves on delivering completely customized supply chain solutions no matter the industry.