Tour Manager - Nomadic Retail

New York City NY

Description

Reports to: Project Manager Hours: 36-40 hours/week Job Type: Contracted W-2 Employee (4-5 weeks) Schedule: 4-5 hours/day Mon-Fri, 8 hours/day Sat-Sun Summary: As a Tour Manager, you will represent the brand by managing unique and memorable delivery experience to our partner’s homes, and nomadic retail pop-ups throughout New York. Our Tour Managers will not only deliver and manage the sale of our goods but exhibit exceptional customer services as the face of our brand. This role will require a highly accountable individual who is self-motivated, organized, flexible and can effectively troubleshoot problems as they arise day-to-day. Requirements: Valid Driver’s License for 3 years Must provide proof of valid insurance in your name and able to pass a MVR background check Experience Operating larger than passenger car vehicles (Commercial experience a plus) Must be available to work nights and weekends Ability to be on the road for extended periods of time Must have reliable vehicle Must own a good working cell phone, able to communicate hands-free throughout shift as needed. Proficient in digital road maps and GPS applications and the ability to navigate safely and efficiently Customer Service Background (preferred) Ability to repeatedly lift 50lbs Bilingual (English & Spanish) a plus but not required Tour Manager duties include, but are not limited to: Responsibilities Heightened attention to detail in executing the delivery of product to each partner Communicate daily with the production team on project status Monitor the quality of product existing at the partner location Act as face of the brand through partner and public interactions Manage an assistant and/or Delivery Ambassador Flexibility and understanding that routes may change throughout the day Ability to keep a timely route and complete assigned routes as outlined by leadership Take a detailed inventory of orders to plan the most effective driving route