Client Onboarding for Restoration Contractors: Empower & Educate Clients

605 South Russell Street,Portland TN 37148

26 August, 2022

Description

I40 Structural Drying Academy and Consulting in Portland, Tennessee is welcoming MITClasses into their training facility for our second collaboration of 2022. Our courses cater to individuals who value excellence, strive to be the best in their industry, and want to change the landscape of the industry with integrity. Ready for a transformation? Start with MITClasses! In this 1-Day course, R. David Sweet, an IICRC, ACAC, and RIA designated drying expert, teaches the IICRC Standards, industry best practices and how it applies to onboarding your clients. This training is targeted toward drying professionals, independents, attorneys, and public adjusters. THIS CLASS IS FREE FOR "MITMASTERS LEVEL 1& 2" ATTENDEES. How often do your client relationships affect the project or your collection process?Contractor-client relationships play a major role in your projects as a restorer; your business needs a way to manage them effectively to create better outcomes for everyone involved. We believe client onboarding is the solution to getting paid faster, increasing effective communication, and increasing customer satisfaction. If you don't act at the beginning of a project to onboard your client, there's room for fear, disappointment, frustration, anger, confusion, and unmet expectations that you can avoid upfront. Issues at the end of a project are baked into your procedures at the beginning of a loss. Your job as a restorer is to return the structure to pre-loss condition, but we all know the job is more complicated than that. What client onboarding can do for your businessWe're confident we can: help you get paid faster,reduce liability,protect you and your business, cut down on your workload, save your energy,engage your customer to be involved in the claims process, andbuild rapport, trust, understanding, and confidence in your contractor-client relationshipsby empowering and educating your client the moment you walk onto a project through the IICRC Standards. Hey…that’s a lot of benefits! What to Expect...MITClasses “Client Onboarding for Restoration Contractors” arms you and your team with strategies and standard operating procedures (SOPs) so you are prepared for immediate response to client's emergencies while making sure the work gets done and you get paid. Course Topics:An introduction to MITClasses and your instructor R. David SweetWhat is client onboarding?What are the Standards and how do you use them for Client Onboarding?Client Onboarding Filter ModelWhy your clients actually get upsetHow staying in your lane reduces your liability“Don’t bring your opinion to my fact fight” – the necessity of facts & neutralityHow to practice Risk ManagementPractical Action Items for Client OnboardingEssential documentation for getting paidAnd More!FREEBIES FOR ATTENDEES:FREE MITClasses Client Onboarding SOP Template for you and your teamNEWLY ADDED: Stabilization in client onboardingFREE ACCESS TO: "Mitigation vs. Stabilization" Article by R. David Sweeta savings of $895 for setup fee deal for MIT Consulting's client onboarding system"Is this all just hype?"We assure you it's not! We're a family-owned restoration consulting firm located in Tampa FL with over 20+ years of hands-on experience in structural drying and mitigation practices. It's our life mission to change the industry landscape by prioritizing integrity and excellence. We believe profitable, ethical business can be built and legacies are created when our system and processes are adopted. Contact UsCourse Curriculum or SalesYsabeth Sweet Event Administrator and Marketing Director Mitigation Information Technologies (M.I.T) [email protected] (813) 368-3134 - Mobile (844) 648-8324 - Office Event Location InquiriesKevin Jones I-40 Structural Drying Academy & Consulting i40structuraldrying.com (615) 745-5938 - Office COVID-19 Notice & PrecautionsAlthough the facility is operating at full capacity, we still want you to feel safe & respected. If you would like to wear a mask, you are more than welcome, but it is not required to enter the building or sit through the course. If you are not comfortable with handshakes or any other physical contact please advise management immediately. DISCLAIMERSPlease note that both the Standards should be referenced accurately as ANSI/IICRC S500: 2015 Standard and Reference Guide for Professional Water Damage Restoration (Fourth Edition) and ANSI/IICRC S520: 2015 Standard for Professional Mold Remediation (Third Edition). The source of the Standards should be provided as IICRC and a link to the IICRC Webstore ([http://webstore.iicrc.org)/]http://webstore.iicrc.org) should be provided so that readers can purchase and access the entire document.