Conduct Surveys with Bus and Rail Riders - Start 8/23 - $18ph

Charlotte NC

Description

We are a nation-wide staffing agency seeking staff to administer surveys to riders on CATS buses and the LYNX rail for the next two months. The Charlotte Area Transit System (CATS) is conducting an On-Board Rider Survey on CATS bus and LYNX rail routes to collect rider information. The survey will help improve overall public transportation in the area by using the collected data in planning and forecasting. POSITION TITLE: Interviewer/Surveyor SCHEDULE: Monday-Thursday (excluding holidays) from August 23, 2022 until early November 2022. There will be some weekend shifts available as well. SHIFT SCHEDULE: AM Team (shifts approximately 5:30am-2pm) or PM Team (shifts approximately 1pm-10pm) MANDATORY PAID TRAINING – Monday, August 23, 2022 (Sugar Creek Station/NoDa) – AM Team from 8:30am-3pm, PM Team from 1pm-8pm PAY: Starting pay is $18.00 per hour. High performers may receive pay raises. We pay weekly via direct deposit (W-2 position). JOB DESCRIPTION: Interviewers will report to their assigned report locations (typically CTC/Arena Station) 15 minutes prior to assigned departure time to sign and in receive equipment and special instructions. Interviewers will board their assigned bus or rail vehicle and approach passengers to ask them to take part in a 5-6-minute survey. The surveyor asks the passenger all questions and enters their answer using a tablet device. The survey questions include: • The passengers home address (mapped on the tablet using a Google API mapping function) • Where/what type of place is the passenger coming from and where are they going. • Which stop the passenger got on at, and where they will get off during this one-way trip • If the passenger used any other buses on the trip they are taking (transfer routes). • Demographic questions relating to income, ethnicity, employment, etc. At the end of each shift, staff will return to their location and return equipment, receive supervisor feedback, and receive a report time and location for the following day. Interviewer Qualifications • Must be punctual and reliable. • Must be able to communicate with strangers (Bus/Rail Passengers) • Must be a regular user of smart phones/tablets. • Must be familiar with Google maps • Must be able to stand on your feet on board a moving bus for up to 7 - 8 hours • Must be comfortable asking personal travel and demographic questions TO APPLY: Reply with your complete contact information (email address, working cell phone number) and any relevant work experience. Please list your preferred shift in your reply (AM – 5:30am-2pm or PM – 1pm-10pm) and confirm that you can attend training on August 23rd. A recruiter will reach out to schedule an interview. IMPORTANT NOTE: We are a staffing agency. Do not contact CATS directly about this job. You must apply here or apply online at www.statteaminc.com.