Writing Standard Operating Procedures

4201 Cypress Creek Parkway,Houston TX 77068

19 August, 2022

Description

Course Objective This 1 Day Writing Standard Operating Procedures training course will walk learners through the process of writing standard operating procedures (SOPs) for their organizations. Learners will learn techniques and tools needed to document and communicate complex information with clarity and conciseness to others within your organization. At the end of the course, learners will be able to identify processes and document the steps of the processes in the form of a standard operating procedure. Who Should Attend – Managers, Supervisors – Coordinators – Document Control Personnel The ISO 9001 Group Public Training (3) Dates 2/4 4/8 6/10 8/19 11/4 12/16 Course Times 9am – 4:30pm Learning Outcomes Module 1 – Explain the importance of sound standard operating procedures – Explain the 5 step process for writing SOPs – Explain and illustrate how to interview subject matter experts – Illustrate how to prepare a flowchart of process steps – Explain how to establish a process outline Module 2 – Explain how to establish a template for SOPs – Explain document control features – Explain the core sections of a good SOP – Explain the use of writing standards – Explain and illustrate how to write the actual steps of an SOP – Explain mistakes to avoid when writing your SOP Module 3 – Explain how to review and test SOPs prior to issuance – Explain important factors to consider regarding your SOP audience – Explain the approval process – Explain how to properly introduce and issue an SOP – Explain how to establish document control for your SOPs – Competency Test Prerequisites None Materials Included – Course slides – Procedure Template – Procedure Outline Example – Standard Operating Procedure Example – Competency Test Items to Bring – Sample of existing procedure