Description
PRIMARY PURPOSE OF POSITION
Each week and as part of the Return Room team, performs clerical duties, including retailers’ return claims processing. Accurately and efficiently completes processing by 02:00 PM Fridays (or as directed by Management); and
Accurately meets or exceeds scans per hour goal metrics.
DUTIES & RESPONSIBILITIES INCLUDE
Performs clerical return claims processing, the scan data output from which is applied to retailers’ accounts receivable.
Maintains process integrity by scanning the unique table ID, each Return Form and the barcode of each individual return (cover sheets of unsold copies of periodicals);
Monitors system acceptance or rejection of claims and compares return claim to account data;
Monitors system for retailer exceptions; reason-code exceptions;
Manually out-sorts 2+ copy variances and premature returns for return to retailer;
Places scanned covers sheets (waste) on conveyor belt for recycling;
Performs other clerical and correspondence duties as requested by Management;
Complies with all safety policies; and
Complies with employment policies and responsibilities outlined in the NDA Employee Handbook.
QUALIFICATIONS AND EXPERIENCE REQUIRED
Flexible shifts based on the volume of weekly returns;
Must be able to take direction well and work efficiently;
Must be detail-oriented; and
1-5 years of previous work experience required
If interested please call Adriana @ 718 706 2300 ext. 2301
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