CLERK IN GIFT SHOP AT HOSPITAL

Lakewood WA

Description

CLERK IN GIFT SHOP AT HOSPITAL We are recruiting volunteers 55+ to be part of AmeriCorps Retired and Senior Volunteer Program (RSVP). Please see additional information below about our program. VOLUNTEER DUTIES Volunteers assist in exceeding our standards in customer service and patient satisfaction in conjunction with the professional staff. They meet, greet and welcome customers while creating a warm, friendly and caring environment. Volunteers identify the customers’ needs and works toward exceeding their expectations. Volunteers are encouraged to commit to one, 3-hour shift each week. Proof of COVID vaccination is required. Please bring this documentation to the hospital orientation that you will attend before volunteering. 1. Greet customers and assist with shopping needs. 2. Answer phone and take orders for flowers and other merchandise. 3. Complete transactions using the Keystroke Point of Sale system. 4. Handle money accurately. 5. Understand and follow gift shop policies and procedures (opening and closing, returns, exchanges, holding merchandise, discounts, payroll deduction and medication purchases). 6. Restock candy, magazines and balloons. 7. Assist with light housekeeping (dusting, sweeping and wiping counters). 8. Assist staff with pricing merchandise and other duties as assigned. 9. Understand and follow security procedures and theft prevention techniques. 10. Inform staff of any questions, concerns or customer difficulties. Maintain compliance with hospital and departmental standards in regard to competencies, confidentiality, safety and infection control: ● Complete initial Volunteer Orientation and department specific training ● Learn and know infection control, hospital safety and emergency procedures ● Respect and maintain confidentiality regarding patients, families, staff and other volunteers ● Maintain regular communication with Volunteer Services and assigned department supervisor ● Maintain annual occupational health compliance ****INFORMATION ABOUT THE AMERICORPS SENIOR VOLUNTEER PROGRAM*** The AmeriCorps Retired and Senior Volunteer Program (RSVP) is the nation's largest network for volunteers age 55 and older. The growing segment of our older population is vital to strengthening our communities through their interest in helping others. As an RSVP volunteer, you are strengthening the positive impact people 55 and over have in our communities. Our focus is to incorporate meaningful volunteer opportunities that provide purpose and a way to give back to the community. RSVP offers maximum flexibility and choice to its volunteers as it matches their personal interests with opportunities to serve in their communities. Current RSVP volunteer positions include local food banks, congregate meal sites, non-profit thrift stores (shopping assistants, sorters, warehouse assistant, furniture assemblers in a fully equipped build shop), reading/enrichment/tutoring/ mentorship groups, museums, and administrative positions throughout the Greater Tacoma, Puyallup, Graham, Lakewood and Gig Harbor Peninsula and Kitsap areas. We are continually bringing on new and unique volunteer opportunities that help our community. RSVP is sponsored by Lutheran Community Services Northwest, a private, not-for-profit organization dedicated to improving the lives of the people it serves. Are you INTERESTED or have questions? Please email or call and we will mail or email an RSVP application for you to complete. We look forward to having you as an RSVP volunteer!