Interviewers for PM Shift

Minneapolis MN

Description

We are a nation-wide staffing agency seeking staff to administer surveys to riders on Metro Transit buses and trains. The Metropolitan Council is conducting an On-Board Rider Survey on Metro Transit bus and rail routes to collect rider information. The survey will help improve overall public transportation in the area by using the collected data in planning and forecasting. POSITION TITLE: Interviewer/Surveyor We are seeking staff who can work every Monday-Thursday (excluding holidays) through mid-December 2022. Staff will work PM shifts - approximately 1pm-10pm. MANDATORY PAID TRAINING – Monday, August 8, 2022 (downtown Minneapolis) – 1pm-7pm PAY: Starting pay is $22.00 per hour. High performers will receive pay raises within the first few weeks of work (up to $25 per hour). We pay weekly via direct deposit (W-2 position). JOB DESCRIPTION: Interviewers will report to their assigned report locations throughout Minneapolis / St. Paul region. Report locations will be at various Transit Centers (mostly downtown near Nicollet Mall) all accessible by either the Blue or Green Line. Interviewers will board their assigned bus or rail vehicle and approach passengers to ask them to take part in a 5-6-minute survey. The surveyor asks the passenger all questions and enters their answer using a tablet device. The survey questions include: • The passengers home address (mapped on the tablet using a Google API mapping function) • Where/what type of place is the passenger coming from and where are they going. • Which stop the passenger got on at, and where they will get off during this one-way trip • If the passenger used any other buses on the trip they are taking (transfer routes). • Demographic questions relating to income, ethnicity, employment, etc. At the end of each shift, staff will return to their location and return equipment, receive supervisor feedback, and receive a report time and location for the following day. Interviewer Qualifications • Must be punctual and reliable. • Must be able to communicate with strangers (Bus/Rail Passengers) • Must be a regular user of smart phones/tablets. • Must be familiar with Google maps • Must be able to stand on your feet on board a moving bus for up to 7 - 8 hours • Must be comfortable asking personal travel and demographic questions NOTE: We are especially seeking staff who are bilingual - FLUENT in English and either Spanish, Somali, Hmong, Karen, or Oromo. TO APPLY: Reply with your complete contact information (email address, working cell phone number) and any relevant work experience. Please confirm that you can work the PM shift from 1pm-10pm Monday-Thursday from August to December and confirm that you can attend training. If you are bilingual, please let us know. A recruiter will reach out to schedule a phone interview. IMPORTANT NOTE: We are a staffing agency. Do not contact Metro Transit directly about this job. You must apply here, or apply online at www.statteaminc.com.