Description
Build relationships with housekeepers, homeowners, and internal team members to ensure expectations are met and high-quality vacation rental standards are maintained.
Primary Job duties
• Build relationships with vacation rental housekeeping companies and homeowners, in multiple states.
• Schedule housekeepers and assist with requests using technology in our vacation rental software
• Listen to homeowner’s goals for their vacation rental and ensure that we help them meet those goals (occupancy, revenue, owner use, quality of cleanliness, maintenance, guest satisfaction)
• Assist homeowners in protecting their investment (both the structure and the revenue)
• Coordinate for, or complete, the owner’s requests for improvements, maintenance, reservations, online information and updates
• Review owner statements to ensure that owner charges match owner expectations.
• Communicate quickly and accurately with homeowners via phone, text and email
• Ensure that owner’s onsite requests regarding their property, are completed efficiently and well by on site housekeeping and maintenance teams
• Inspect properties as needed and complete work orders
Pay: $21-$28/hr DOE
Job Type: Full-Time
TO APPLY: PLEASE REPLY VIA EMAIL AND INCLUDE YOUR RESUME. INQUIRIES/APPLICATIONS THAT DO NOT INCLUDE A RESUME WILL NOT BE CONSIDERED FOR THIS POSITION.
Discussion
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