Customer service

SW 3rd Ave near Coral way, Miami FL

Description

E-commerce Retailer of Health, Beauty, OTC medicine and nutritional supplements looking to hire two female customer service representatives. Clear spoken English required. As partners with Amazon, Walmart, and Google we fulfill thousands of online orders and are seeking the right female candidate to handle customer service issues, fulfill and process orders. New hires you begin a 14 day paid training period learning the ecommerce business, our product lines, and the shipping and logistics it takes to fulfill orders. During the training period you will be paid and you will be assessed on your ability to learn our processes and functions. You will be trained on different processes including, customer service, handling returns abd refunds. packing, counting, sorting, invoicing and shipping functions. Learn our products Learn the software utilized. key functions include : -Customer service -Sorting, Counting and Identify all incoming inventory to corresponding invoices and assess correct count. -Organize products on shelves under similar products and categories. -Fulfill E-Commerce orders with the specific product, variation, size, and quantity to match customer's order. -Assemble boxes, arrange orders with packing slips and select correct box size for the product shipped. -Learn and utilize shipping software used to process, weigh and ship orders. -Select carrier with best shipping rates and options with USPS, UPS, Fedex, and DHL -Learn how to recognize suspicious and fraud orders with established verification methods to prevent losses. Looking for responsible individuals who want to grow long term. Experience or No Experience...we are willing to train in a sector that is the future of retail. Basic Reading, writing skills, computer and typing skills required to process orders with online software. Upon completion of training an assessment will be made. Based on your performance hourly rate will be set between $17-$20 per hour. After a 90 day period a second review will be performed, during this evaluation period, wages can be set up to $22 per hour.