Part-Time Location Manager - Albuquerque, NM area - STROL002312-00001

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Albuquerque NM

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Part-Time Location Manager - Albuquerque, NM area $18 / hour Approximately 20 - 25 hours a week COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.  Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. BASIC FUNCTION Seeking a self-motivated individual for a part-time luggage cart location manager position. This position will work at the Albuquerque Airport, Coronado Center and some Planet Fitness locations in the area (as needed).  Duties will include, but are not limited to: returning luggage carts to the vending units around the airport, performing cash collections/banking/data entry, cleaning of vending units and carts as needed, repairs as needed on both vending units and carts, maintain relationship with airport staff, regular communication with district service manager.  We are looking for the right person to join our team, so we are willing to train that candidate on our job functions. This position requires 3 visits a week to the Coronado Center to clean and repair the strollers and vending units at the mall.  Cash collections, reporting transactions and banking are also key functions in this role.  Repairs and preventive maintenance is also required at Planet Fitness locations in the area (massage chairs). KEY RESPONSIBILITIES Return carts from low usage areas to high usage areas. Develop and maintain strong relationships with airport management. Inspect and perform maintenance on equipment, (vending units and carts). Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner. Clean and Repair strollers and stroller vending units at the Coronado Center. Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone). Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards. Perform repairs and preventive maintenance on the massage chairs at Planet Fitness centers in the Albuquerque area. Other duties as assigned   EXPERIENCE Minimum 3 years in a customer service role and or maintenance role. 3 years of field-based product support experience (route) is preferred. Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment. PERSONAL CHARACTERISTICS Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities. Excellent verbal and written communication skills. Organized and able to manage multiple priorities effectively. EDUCATION Technical degree or similar preferred   LICENSES & CERTIFICATIONS Valid Drivers license required PHYSICAL REQUIREMENTS Lift 40 lbs. to waist height Push/Pull 75-100 lbs. Bend and stoop, walk and stand for long periods of time Visual acuity/manual dexterity to perform mechanical and electrical repairs Experience Required 3 year(s): Customer Service and/or maintenance role Preferred Some level of mechanical and diagnostic aptitude 3 year(s): Previous field-based product support (route) preferred Education Preferred Technical/other training or better Licenses & Certifications Required Drivers License Skills Required Troubleshooting Prioritizing Communication Cleaning Customer Service Time Management Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Self-Starter: Inspired to perform without outside help

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