Guest Services Representative

Seattle WA

Description

JOIN OUR SEAHAWKS GAMEDAY TEAM!*POSITIONS STARTAT $21.25/HR*As a member of our Guest Services team, you will be an essential part of the guest experience at Lumen Field and Lumen Field Event Center. Our Guest Services Representative team members are committed to creating memories that last a lifetime by providing world-class customer service. Your job will be to keep our guests safe and informed while still maintaining a fun and friendly atmosphere.As a Guest Services Representative, you will wear many different hats and have many opportunities to gain valuable work experience while working in a fun, fast-paced environment! Our part-time positions are perfect for anyone looking to earn extra cash or work in the sports and entertainment industry.What we offer:Flexible, part-time hoursPaid trainingAdvancement opportunitiesGameday meal providedFree parking or public transportation assistanceFun and exciting atmosphereUniforms provided Opportunities to attend teammate appreciation eventsPaid weeklyPositions include but not limited to:Ticket TakersGreet guests as they enter the building and provide directions and information as neededScan guests tickets with a smile and friendly greetingAssist guests with ticket issues, resolve when possible and escalate to supervisor if necessaryUshersServe as the liaison for your assigned seating section(s)Greet guests and check their tickets as they enter their seating section and direct them to their designated seatsProactively monitor and report fan code of conduct issues and maintenance concernsGreeterSmile and welcome guests to the venueAssist guests with questions and help them find their way to various points of interest Skills and Abilities:Energetic, outgoing personalityAbility to work outdoors in various weather conditionsFocused on meeting the needs of our guestsAbility to stay focused on the guests, not the eventAbility to communicate well and clearly with guestsManage large crowds pre and post eventAbility to handle loud noises from the stadium and its guestsAvailability on nights, weekends and holidays as the event schedules dictateQualifications:Must be 18 years of age or olderMust be able to speak English effectivelyAbility to stand for extended periods of time(unless physically unable to stand)Ability to walk stairs(not all teams will have stairs in their area, but if redeployed to other areas, the ability to walk stairs may be essential)Ability to handle heights of the upper bowl areasMust be able to work both indoors and outdoors (no positions allow staff to watch the event at any time)Must have access to email and access to a computer to check schedules and read event informationMust be able to pass a background checkCompany: FGICompany: GamedayCompany: FNW]]> recblid ewissam1r7j1tpwerao9v9bhzzk2bf