LOOKING FOR THE VERY BEST SERVICE CONSULTANT, DO YOU THINK YOU ARE IT?

Cincinnati OH

Description

I am looking for the BEST! From technician to customer, do you have what it takes to be my next automotive service advisor? I am looking for a the best skilled service advisor to join my team! We offer the BEST PAY, great benefits, and a wonderful staff of professionals who support the store efforts of success! We are seeking a skilled communicator who has the ability to connect with people and help them with whatever service they may need. Automotive experience is a must in this role, as you will be navigating conversations with both customers and technicians to find the best solution for whatever situation you are presented with! Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. Duties and responsibilities may include the following: • Greeting customers and directing them to an available technician • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs • Answering customer questions about service outcomes and consulting with technicians when necessary • Informing customers about potential cost savings and warranty protections • Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in • Overseeing and managing the service center’s scheduling and workflow • Informing customers of changes in service or when their vehicle is ready to be picked up