AUTOMOTIVE SERVICE WRITER NEEDED / SE NECESITA ASESOR DE SERVICIO

3104 S Rigsbee Dr., Plano TX

Description

HELP WANTED! Immediately seeking a Service Advisor for our automotive repair shop performing full service and preventative maintenance in the Plano area. Our family owned facility is equipped with all the tools and incoming workload for individuals to prosper in their line of profession. We offer paid training and will walk you through our process on maintenance and repair procedures. The opportunity to grow in the auto repair field is encouraged as we have a vision for each of our individuals. As an advisor/writer, you will be the person our customers run to when servicing their vehicles. Advisors withhold the company’s image and ensure customer satisfaction from start to finish. This is a big deal so writers must be valued and rewarded for their work ethic and multi tasking abilities. We offer a competitive base hourly pay plus commission bonuses. IDEAL QUALITIES: • Integrity • Positive Demeanor • Helpful • Hard Working • Caring • Dependable • Well Groomed • People-Oriented / Team Player • Responsible • Honest • Follow Procedures • Teachable • Willing to Learn • Reliable • Ambitious BENEFITS: • Off on Saturday and Sundays • Production-Based Bonus Plan to Earn More! • ASE Certification Reimbursement • Paid Training Encouraged and Provided • Discounted Parts and Labor on Personal Vehicles SERVICE WRITER EXPECTATIONS: • Greet and assist customers in person/over the phone with estimates and repair procedures • Develop long-term relationships with clients by earning their trust and business • Manage a team of technicians scheduling pending repairs for a smooth workflow operation • Review technicians findings with clients recommending appropriate repairs • Ensure technicians are kept busy to achieve their daily/weekly targets • Communicate effectively along with your team • Road test vehicles safely to assure quality check • Clean your work atmosphere on a daily basis REQUIREMENTS: • Prior Automotive Repair Experience • Reading and writing ability • Reliable transportation SKILLS NEEDED: • Communication — strong communication skills are the foundation of building meaningful relationships with clients/technicians for an effective organization. • Confidence — maintains a positive attitude with certainty in our line of profession. • Active listening — understanding the customers’ needs and addressing the initial concern while setting expectations tactfully. • Prioritizing — strong organizational, decision making and problem solving skills. • Proficiency — with industry-specific software and operating under high volume work environment. • Self Discipline — the ability to commit and fulfill results despite of many distractions. PREFFERED: • Expertise in Automotive Specialties • Diagnostic Capability • Bilingual is highly preferred but not required Job Type: Full-time Job Pay: $48,000 - $100,000 (incentive plan with bonuses) This Job Is Ideal For Someone Who Is: • Dependable -- more reliable than spontaneous • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction • Achievement-oriented -- enjoys taking on challenges, even if they might fail Contact Josh @ 469-990-O427 (call, text or email)