BAD REPAIR COMPANY.

Tacoma WA

Description

USED 2 FL CO.. FOR THREE WINDOW REPAIRS. RECOMMENDED BY CONSUMER REPORTS, BROKEN SEAL ON TWO. CLOSET AND BEDROOM. ROTTEN WOOD ON ONE LARGE ONE WITH SECTION THAT OPENED. THEY WERE PAID, UP FRONT, SO THEY WOULD HAVE MONEY TO ORDER. BEDROOM WINDOW CAME BACK TO SMALL. OCTOGON IN CLOSET, THEY PUT IN. LARGE WINDOW CAME BACKWARD, OPENING WINDOW ON WRONG SIDE. THEY REORDED THE LARGE WINDOW AND HAD TO RE SEAL THE OCTOGON AS IT DID LEAK. BEDROOM WINDOW CAME BACK AND INSTALLED WITH WOOD STOPS FOR INSIDE THE HOUSE, NOT OUTSIDE. BUT THEY PAINTED THEM. OCTOGON STILL LEAKING, DOWN WALL,ONTO BRAND NEW CARPET. OPENED BEDROOM WINDOW AND IT CRACKED FROM A NAIL IN THE STOPS THAT WAS TO CLOSE. OCTOGON WINDOW TORN OUT AGAIN, OUTSIDE WINDOW FRAME SAWED OUT AND FILLED WITH CAULK AND ANOTHER PIECE OF UNPAINTED WOOD TRIM. NOW WHEN YOU LOOK OUT THE WINDOW AT MT. RAINIER, YOU SEE THE BACK OF A RAW, UNPAINTED PIECE OF WOOD. THEY PAINTED THE OUTSIDE PORTION. THEY CAME OUT TO REPAIR ALL THE OCTOGON WINDOW FRAME INSIDE, THEY HAD IT OFF AND ON SO MANY TIMES IT WOULD NOT HOLD THEY PUT ON A SMALLER FRAME TO COVER RAW, UNPAINTED WOOD ON FRAME OUTSIDE. NOW, LIGHT SHINES THROUGH THE FRAME.. THE STOCK STOPS THEY USED ON BEDROOM WINDOW SPLIT AND STARTED TO ROT. THEY CAME OUT TO FIX THEM AND THEY USED TO LARGE, UNPAINTED STOPS ON THE WINDOW. CALLED TO HAVE THEM COME AND PAINT AND WERE TOLD "THEY DO NOT PAINT WINDOWS. THEY NEVER RETURNED TO FINISH PAID FOR JOB. 13 VISITS FOR THREE WINDOWS. USE YOUR BEST JUDGEMENT IN USING OR REFERING THIS INCOMPETENT COMPANY. WE ARE 0VER 75 YEARS OLD AND WILL NEVER HAVE ANYHING TO DO WITH THEM AGAIN.