Description
Job Title: Producer or CSR
We are seeking a Bi-lingual (Spanish) Producer/CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving service issues...
Responsibilities:
*Handle customer inquiries
*Provide information about the products and services
*Troubleshoot and resolve product issues and concerns
*Document and update customer records based on interactions
*Develop and maintain a knowledge base of the evolving products and services
*Admin work
​Qualifications:
*Previous insurance experience in customer service and/or sales a PLUS.
*Ability to build rapport with clients
*Ability to prioritize and multitask
*Ability to problem solve issues
*Quick learner
*Able to work in a busy fast-paced environment
*Positive and professional demeanor
*Excellent written and verbal communication skills
*Bi-lingual (Spanish)
-Pay will depend on experience and skills set.
Those interested can contact us by sending a resume or brief description of their experience by REPLYING to this ad (Include your personal email) or can contact us at 469-534-78l4.
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