Part Time Mail Operation Support Starting at 15.00 per hour

5033 Tradewinds Pkwy, Madison WI

Description

Application Link: Who We Are WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready. Our Culture WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve. In 2021, WPS Health Solutions was recognized for several awards including: • Madison, Wisconsin’s Top Workplaces • Top Workplace national cultural excellence awards for Remote Work and Work-Life Flexibility • Achievers 50 Most Engaged Workplaces® with the further honor of Achievers “Elite 8” winner in the category of Culture Alignment Role Snapshot Provide clerical services in opening, identifying, prepping, and sorting all incoming mail/documents for all lines of business and contracts in order to bring them under initial control within a strict timeframe. In this role you will: • Perform various clerical tasks requiring some diversity and application of several established procedures. • Open, identify, sort, and route all incoming claim and non-claim documents according to in document type, scanning needs, and guidelines for multiple contracts to the appropriate departments. • Perform basic, routine equipment maintenance, including but not limited to, automated mail opening equipment. • Meet department requirements for quality based on weekly audits and department productivity. • Anticipate, participate, and make recommendations in changing conditions. • Adhere to all safety guidelines. • Batch and dispatch claims/documents according to specified divisional guideline. • Empty recycle bins into locked containers. • Deliver buckets of sorted/prepped claims/documents utilizing carts as needed. • Maintain an organized workspace while keeping supplies stocked. • Comply with system security requirements contained in WPS Information Systems Policy which include appropriate use of hardware and software, ensuring confidentiality of assigned • passwords. • Comply with all WPS policies and procedures, which include maintaining confidentiality of information. How do I know this opportunity is right for me? If you: • Have entry-level experience but are interested in future opportunities to progress into more advanced roles. • Would like to set your own work hours. **See below for details • Have attention-to-detail and concentration skillsets with the ability to compartmentalize tasks What will I gain from this role? • Being in a position that has high potential for future advancement. • Working a flexible schedule that fits your needs – **See below for details • Being eligible for healthcare benefits from Day 1 for full-time positions. • Gain experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries • Working in a continuous performance feedback environment. Minimum Qualifications • High school diploma or equivalent. • Experience using personal computer with basic keyboarding skills. • Ability to learn multiple divisions’ opening, identifying, prepping, and sorting guidelines. • Ability to learn basic office procedures and Mailroom filing systems, forms, and routines. • Ability to operate office equipment, including copier, automated mail opening machines, • computer, etc. • Ability to learn and access system-related applications and programs. • Ability to assume multi-faceted tasks with flexibility to adjust to continuing change and • fluctuating workloads. • Demonstrated ability to understand and accurately follow written guidelines/procedural • updates to comply with all relevant ISO policies and procedures. • Ability to transport materials weighing up to 50 lbs. using proper equipment to designated locations required. **Part Time Schedule: • On Site – Madison WI – Broadway Building Address – 1709 W. Broadway, Madison, WI 53713 • Work days: Monday, Thursday and Friday. • Hours are negotiable between 7:00am and 7:00pm central – 16 Hours per week. Notice: Currently, WPS strongly encourages employees to be fully vaccinated for COVID-19. However, if the court reinstates the vaccination requirement for federal government contractors, as a condition of continued employment with WPS, you would either need to be fully vaccinated or have an approved accommodation Benefits