Description
ull Time slots - PM & Overnight shifts Only
Responsibilities
* Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
* Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
* Direct passengers through Customs, Immigration, and Quarantine.
* Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
* Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
* Oversee all customer services issues related to wheelchair-bound customers.
Qualifications
* Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
* Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
* Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
* Must be at least 18 years of age.
* Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
* Must complete ramp and SIDA training to obtain airport authority identification security.
Benefits
* Flight Benefits - exclusive travel privileges for yourself and your family
* Competitive pay with daily access to earned wages
* Paid holidays and Paid time off
* Comprehensive Medical, Dental, and Vision Insurance
* 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
* Exclusive Discounts and Additional Wellness programs
Discussion
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