Description
Footprints Floors is looking for a Field Supervisor. The ideal candidate is organized and understands home improvement projects. No flooring experience required. This is an entry level position. 1-2 years of construction or project management experience is desirable. This position will cover most areas north of Nashville, within about one hour drive. This position does not report to a specific location.
Duties are as follows:
Manage job sites where crews will be working on flooring. Our crews are proficient in hardwood, tile, LVP, LVT and laminate installation. The field supervisor should:
· Visit each job site at least once per day and make sure jobs are going well.
· Make sure everything in the work order is being completed; stain samples, correct stain and finish, timeline, etc.
· Account for correct materials and job measurements as needed.
· Deliver extra material and/ or collect left over material as needed.
· Perform moisture test as needed.
· Fix all problems within skill level, if they can be completed in “5 minutes”.
· Report any problems above and beyond expertise to direct supervisor.
Communication with homeowner:
· Set expectations and guidelines for project, and provide timeline updates.
· Communicate with customer at least once a day to address all questions, concerns and scheduling.
· Communicate about care taking, seasonal gapping, and other important floor information.
· Email direct supervisor about Work Order changes.
Collecting payment:
· Inform homeowner early about final payment at project completion.
· Deposit checks ASAP to nearest bank with correct account information.
· If anything needs to be fixed after project completion, communicate with original crew to do it.
Discussion
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