Bilingual Assistant Lead Maintenance

8800 BROADWAY near MORLEY, Houston TX

Description

JOB DESCRIPTION Primary responsibilities include the hands-on maintenance of the community, including overall inspection, repair, and general maintenance of market-ready apartments and other interior/exterior areas. JOB DUTIES Prepares or assists in preparing all market-ready apartments in regards to painting, carpet cleaning, general repairs, housekeeping, etc. Monitors the maintenance and up-keep of all mechanical equipment on the community including, but not limited to, water heaters, HVAC units, etc. and performs various preventative maintenance functions and records findings in maintenance log Completes regular community inspections Responds to resident services requests and concerns in a timely manner Performs on-call emergency service as required Works along with maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors Keep record of all chemicals and their antidotes in an obvious or conspicuous place Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same Assist Community Manager whenever or wherever possible including, but not limited to, annual apartment inspections, check-ins and check-outs, checking all grounds and common areas Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs and conspicuous posting of a map of same Make sure storage area entrances are locked and have adequate lighting Perform regular inspections of all units, buildings and common areas and see that repairs, gardening, clean up are done and all outside lights in hallways and common areas are replaced Represents the company in a professional manner at all times ADMINISTRATIVE/LEADERSHIP FUNCTIONS As team leader, responsible for training and supervision of community maintenance staff. Is typically involved with Community Manager in hiring, interviews, training, and performance reviews of maintenance staff Respond to resident complaints or concerns graciously and in a positive manner. Be attentive to the Company’s goals of resident satisfaction and retention and communicate with residents in a manner that supports this goal. Diagnose and troubleshoot corrective maintenance problems, including basic maintenance, plumbing, electric, HVAC, appliances, carpentry, roofing, etc. Maintain a consistent awareness of property occupancy, notices to vacate and seasonal trends to identify upcoming staffing, supply and make-ready needs. Identify, suggest, and implement solutions to meet those needs. Ensures safe work practices are being followed by all maintenance staff Ensures that maintenance staff is performing to good and that service requests are handled in a prompt, courteous and efficient manner Understands and complies with Fair Housing laws and standards Maintains open communication with Community Manager and other staff PROBLEM-SOLVING Diagnose and troubleshoot corrective maintenance problems, including basic maintenance, plumbing, electric, HVAC, appliances, carpentry, roofing, etc. Maintain a consistent awareness of property occupancy, notices to vacate and seasonal trends to identify upcoming staffing, supply and make-ready needs. Identify, suggest, and implement solutions to meet those needs.