Returns Specialist - Starts at $22/hr!

Seattle WA

Description

Founded in 1995, National Products, Inc. began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world’s most rugged industries, we serve motorcycle riders, kayak fishermen, police and fire, farmers, miners, pilots, extreme sports enthusiasts and many others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, smartphones, laptops, and many different displays across nearly every mobile market. Made in the USA (South Seattle), we are proud to offer a lifetime warranty on most products. The industry is in rapid expansion and we need to grow our team with capable, ambitious staff. Job Description The Returns Specialist is responsible for creating, receiving, inspecting, and processing all returns. The individual filling this role will work closely with peers and supervisors daily. Strong communication skills are essential, as well as basic computer knowledge. Strong attention to detail is a must, to be successful in this role. This is a full-time position based out of our Seattle warehouse in the neighborhood of South Park. The RMA Department hours are Monday – Friday 6:00am to 2:30pm. Duties and Responsibilities - Receive and inspect product and confirm condition as stated on RMA. - Document and communicate any found discrepancies. - Return product back to inventory. - Communicate and develop process improvement ideas as needed. - Take direction from Manager. Skills and Qualifications - Applicant must have strong attention to detail and be able to work independently and as a team. - Exceptional active listening and communication skills. - Proficient in critical thinking, time management, and conflict resolution. - Professional, positive attitude with a strong propensity towards teamwork. - Strong organization and problem-solving skills. - Ability to lift up to 50 pounds. - Experience with warehousing and receiving processes. - Use a hand truck and pallet jack. - Good written and verbal skills. - Required to read and write English, follow verbal instructions, and use simple math. - Familiarity with Microsoft Office, ERP/MRP experience is a plus. Education - High School diploma or GED preferred. Benefits: - 401(k) matching - Employee assistance program - Employee discount - Health insurance (Medical/Dental/Vision) - Health savings account - Life insurance - Paid time off - Parental leave - Referral program The RMA Technician position is full time and located in our Seattle warehouse. Find us online at www.rammount.com. National Products is an Equal Opportunity Employer.