Automotive Service Advisor and parts person

65 Ross Lane near River Avenue, Eugene OR

Description

The Automotive Service Advisor is responsible for communicating with technicians and customers about necessary repairs, typing repair orders, and ordering parts. Required skills: Communicate priorities to mechanics Build positive relationships with customers Collaborate with the sales department to facilitate necessary repairs Organize and prioriatize necessary repairs Assign tasks to the most appropriate mechanic Create invoices for customer repairs Help determine the best course of repairs Ensure timely completion of repairs Source parts necessary for repairs Duties include: Contact clients and relay service needs Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs Facilitate the procurement of vehicle parts, automotive equipment and various other items required in an auto service department Listen to client needs and assist in addressing their issues and resolving challenges Assign and schedule work duties to auto service staff according to their skills Follow up customers to obtain feedback and ensure they are satisfied with received service Schedule is Monday thru Friday from 8:30 am to 5:00 pm. Skills: Customer service Computer literacy Phone skills with customers and vendors Call or come by to schedule an interview today!