Service Technician

Grand Avenue near Northern, Peoria AZ

Description

Position Summary: The Service Technician will be responsible for repairs, add-ons, checking in/out units, reporting discrepancies to the ser-vice Manager. In addition, the Lot Technician must be semi-familiar with computers, as they will track service, repairs and add-ons in the company's computer system. The Service Technician reports to the Service Manager. Principal Duties as Service Technician • Repairs of trailers • Add-Ons on trailers • Checking in/out units • Reporting discrepancies to the Service Manager Additional Responsibilities · Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work. · Possess excellent human and time management skills. · Possess strong problem-solving and decision-making skills while using good judgment. · Possess strong interpersonal, counseling, and negotiation skills. Required Knowledge, Skills and Abilities · High School Diploma or equivalent. · 3+ years of experience working in the trailer, automobile, or affiliated industry. · Strong problem-solving skills and analytical abilities. · Highly motivated, self-starter who’s flexible and has a great attitude on life. · Excellent communication, organizational, and troubleshooting skills. · Knowledge of business process and functions (finance, HR, procurement, operations etc.). · Must have strong servant - leadership qualities. Personal Items • Must be a servant leader, willing to teach and coach up others. • Be a positive representative of the Business and emulate the culture and virtues at all times. • Positive mind with a can do attitude. • Attention to detail and problem-solving skills. Accountability & Attention to Detail • Take ownership and accept responsibility for your own actions and areas of accountability. • Set a good example for others. • Ask before making any assumptions in assignment, scope of work, texted communication as well as verbal com-munication. • Ensure smooth communication between customers and the company. • Understand how your duties impact others. Relationships, Collaboration & Teamwork • Respect other’s time and areas of responsibility. • Communicate and express any concerns; listen and understand the concerns of others. • Share information and keep people up to date. • Be inclusive, empathetic, and respectful of all people and viewpoints. Leadership and Supervisory Responsibility • Manage conflict with comfortability. • Respect employees and treat everyone fairly and consistently.