Locker Supervisor - Hersheypark, PA - Seasonal

Middletown PA

Description

LOCKER SUPERVISOR - HERSHEYPARK, PA - SEASONAL Hours of Operation: 8:00 AM - Midnight, May through Labor Day Approx 30 - 40 hours a week  $15 / hour Must be available Nights, Weekends, and Holidays Employee perks include free admission and parking for both Hersheypark and Giant Center, this includes additional tickets for family and friends dependent on the number of hours worked. COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore. JOB DUTIES: The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues.   Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas. QUALIFICATIONS: Excellent customer service skills Ability to work varied shifts Ability to work through Labor Day Experience handling cash, preferred Experience in a customer service related role preferred Experience in a supervising role preferred Responsible & mature work ethic; report for scheduled shift on-time and ready to work PHYSICAL QUALIFICATIONS: Ability to work outside in all weather Walk and/or stand for duration of shift Experience Preferred Supervisor experience Cash handling experience Skills Required Communication Flexibility Customer Service Preferred Problem Solving People Management Behaviors Required Team Player: Works well as a member of a group Preferred Leader: Inspires teammates to follow them Enthusiastic: Shows intense and eager enjoyment and interest