Charleston Metro Chamber Of Commerce: First National Bank Is Looking For A Customer Service Representative

Charleston SC

30 May, 2022

3:24 PM

Description

Press release from the Charleston Metro Chamber of Commerce: May 23, 2022 Position Overview: This position is primarily responsible for providing timely and courteous service to every customer, promoting the sales and referral process, providing customers with professional paying and receiving services, maintaining daily transactions and balancing to them according to established standards, performing various operational duties and opening, processing and servicing deposit accounts and loan products. The incumbent provides the highest quality of service to every customer. Must be willing to travel from branch-to-branch, as needed. Primary Responsibilities: Promotes the sales referral process by pro-actively greeting customers, identifying customer service and product needs, making appropriate referrals and assisting in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Identifies and achieves individual weekly referral goals set by the Branch Manager. May also be assigned some or all of the following: coordinates the operational functions of Tellers by scheduling work, providing direction, monitoring workflow, assisting with balancing transactions, maintaining daily cash items and approving and cashing negotiable instruments within pre-approved limits, vault and teller cash drawer amounts. This press release was produced by the Charleston Metro Chamber of Commerce. The views expressed here are the author's own.